Privacy Policy

Your privacy is important to us. This policy explains how Ceruvio collects, uses, and protects your information.

Information We Collect

We may collect the following:

  • Personal details (name, email, shipping address)
  • Payment information (processed securely via third-party providers)
  • Device and browsing data (IP address, browser type)

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you بشأن your purchases
  • Improve our website and customer experience
  • Send updates, promotions, or offers (you may opt out anytime)

Cookies & Tracking

Ceruvio uses cookies to:

  • Enhance your browsing experience
  • Analyse website traffic
  • Personalise content and advertisements

You can manage cookie preferences through your browser settings.

Third-Party Services

We may use trusted third-party tools (e.g., payment processors, analytics platforms) that collect and process data on our behalf. These providers are required to safeguard your information.

Data Protection

We implement appropriate security measures to protect your personal data. However, no method of transmission over the internet is 100% secure.

Your Rights (GDPR)

If you are located in the UK or EU, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent at any time

To exercise your rights, contact us via our support email.

Data Retention

We retain your information only as long as necessary to fulfil orders and comply with legal obligations.